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WellPoint’s governator, Tony Filippone, joins HfS as Research Vice President

Tony “The Governator” Filippone joins HfS’ research leadership (click for bio)

Fed up leading BPO initiatives for a $60 billion healthcare insurance firm for the last nine years of your life?

Bored with developing new governance structures that cater for multiple back-office processes and managing an assortment of onshore/offshore providers?

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So… are these the world’s best outsourcing advisors?

The IAOP has announced its 2013 “best outsourcing advisors”, and kudos to my former employer, Deloitte, for coming top.  Credit has to go out to Peter Lowes and his Outsourcing Advisory Services group for their achievement.  In addition, KPMG’s Shared Services and Advisory Group,

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2019 Black Book Survey Ranks Modernizing Medicine’s EMR #1 for Seven Specialty-Specific EMR Systems

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Article source: http://www.oleantimesherald.com/business/black-book-survey-ranks-modernizing-medicine-s-emr-for-seven/article_c0e11491-6a9d-5b92-9cd7-51becfac00ce.html

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2019 Black Book Survey Ranks Modernizing Medicine’s EMR #1 for Seven Specialty-Specific EMR Systems

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Article source: http://www.theprogressnews.com/business/national/black-book-survey-ranks-modernizing-medicine-s-emr-for-seven/article_7a3c0157-8fcb-56b3-89d5-ce6191def0fb.html

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Davids take on goliaths in offshoring

BANGALORE: The boutique-sized, niche-focused outsourcing providers seem to be giving giants like HP, IBM, Accenture, TCS, Infosys, Wipro, HCL and Cognizant tough competition in terms of offering a greater degree of customer satisfaction.

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Charlesbank, M/C Partners to buy Acxiom IT

Acxiom said Wednesday that it agreed to sell its IT Infrastructure Management business (Acxiom IT) to Charlesbank Capital Partners and M/C Partners for total cash consideration of up to $190 million. The $190 million is comprised of $140 million in cash at closing and up to $50 million in contingent payments subject to certain performance metrics.

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Aon Hewitt says PPF should use insolvency assessor change as an opportunity to improve levy system – News

Aon Hewitt, the global talent, retirement and health solutions business of Aon plc (NYSE: AON), has commented on the implications of the Pension Protection Fund’s (PPF) decision to replace its assessor of insolvency risk, Dun Bradstreet (DB) with Experian.

Milan Makhecha, principal consultant at Aon Hewitt,

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NIIT Technologies releases new tools for US airline industry

NIIT Technologies Limited has released two new offerings specifically designed to serve the needs of the US airline industry. Monalisa Passenger Revenue Accounting (PRA) and Revenue Analytics both meet IATA (International Air Transport Association) mandated changes for revenue accounting.

Monalisa PRA is Automated Clearing House (ACH) and Simplified Interline Settlement (SIS) compliant,

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HCL’s CEO on its ‘Management Makeover’

A couple of weeks back I provided you with a synopsis of Vineet Nayar’s new book, “Employees First, Customers Second,” which has been recently published by Harvard Business School Press. In it, Vineet, CEO of HCL Technologies, talks about the progress his company has made in making managers more accountable to those on the front lines.

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Microland Inaugurates Bangalore – Global Network Operations Centre (B-GNOC) for Computacenter plc.


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BANGALORE, December 2, 2014 /PRNewswire/ —

Microland, India’s first hybrid IT Infrastructure Services provider, has today announced the inauguration of its Bangalore

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